VERIFY services include: 

• Collect, monitor, and analyze data from the service vendor to provide key performance indicators (KPI) reporting and coordinate virtual meetings with client and/or maintenance vendors.
• Review of maintenance compliance and required hours or frequency of visits mandated by the maintenance agreement or industry standards.
• Review open invoices and/or billable repair proposals submitted by contractor to verify that invoices are consistent with contractual scope and billing rates.
• VDA Customer portal access to view performance through custom dashboards and clearly defined reporting metrics.

VDA Customer Portal:

The Customer Portal provides users 24/7 access to their maintenance data, allowing them to track trends and performance. In addition, the portal documents accumulated savings driven by invoice and repair proposal reviews, along with publishing action items and tracking minutes from consistent vendor meetings.

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The Customer Portal provides users 24/7 access to their maintenance data, allowing them to track trends and performance. In addition, the portal documents accumulated savings driven by invoice and repair proposal reviews, along with publishing action items and tracking minutes from consistent vendor meetings.