Frequently Asked Questions

FAQs

General Consulting Requirements

What is vertical transportation?

It refers to systems like elevators, escalators, and lifts that move people or goods between building levels.

What does an elevator consultant do?

An elevator consultant provides independent expertise to evaluate, maintain, and modernize vertical transportation systems. We work exclusively for building owners and managers. We do not sell equipment, so you get unbiased recommendations that protect your investment.

Why hire an independent elevator consultant?

Unlike service providers, consultants are vendor-neutral. Our role is to represent the owner’s interests, not sell equipment or repairs.

When should we engage an elevator consultant?

Common reasons include frequent breakdowns, rising maintenance costs, upcoming modernization projects, code issues, or new property acquisitions.

How many elevators are required in a building?

Depends on building height, occupancy, and local codes.

What is vertical transportation consulting, and how is it different from elevator maintenance or repair?

Vertical transportation consulting provides independent expertise on elevators, escalators, and lifts. Unlike maintenance contractors, consultants evaluate equipment, plan modernization, and manage bids without selling parts or service. The goal is unbiased recommendations that improve safety, compliance, and lifecycle performance.

What does an equipment evaluation include?

A typical evaluation covers ride quality, safety devices, code compliance, and maintenance history. You’ll receive a detailed report with findings, risk assessment, and budget recommendations for repairs or modernization.

General Inspection Requirements

Are all elevators and escalators required to be inspected?

Yes. In most U.S. jurisdictions, all elevators, escalators, moving walks, wheelchair lifts, and dumbwaiters must be inspected by a QEI-certified inspector to maintain a valid certificate of operation and ensure passenger safety.

Do I need a certified elevator inspector to test my elevator equipment?

Yes. Most states require periodic inspections by a Qualified Elevator Inspector (QEI) with ASME QEI-1 certification to comply with safety codes and regulations.

What is a QEI-Certified Elevator Inspection?

A QEI-Certified Elevator Inspection is performed by an inspector certified under the ASME QEI-1 Standard, ensuring your equipment meets all safety and regulatory requirements.

Are residential elevators, dumbwaiters, or wheelchair lifts subject to the same inspection rules?

Yes. Most jurisdictions require inspections for all types of vertical transportation equipment, including residential units and accessibility lifts.

How often do elevators and escalators need to be inspected in my state?

Inspection frequency varies by state, but annual inspections are most common. VDA can help you determine your local requirements.

How can I verify that my elevator inspector is providing a certified inspection?

Ask for proof of the inspector’s current ASME QEI-1 certification and confirm their credentials with your local authority if needed.

Are all VDA inspectors certified?

Yes. All VDA inspectors are QEI-certified and meet the highest industry standards for elevator and escalator inspections.

Can elevator inspections be performed remotely or using digital tools?

Physical inspections are required for compliance, but VDA offers digital reporting, remote monitoring, and virtual pre-inspection consultations to streamline the process.

How do I schedule an elevator inspection?

Contact VDA or your local elevator service provider to arrange an inspection at a convenient time.

When is an emergency elevator inspection required?

Emergency inspections are needed after incidents, accidents, or major repairs. VDA can dispatch certified inspectors quickly to restore compliance.

Do I need a new inspection after my elevator is modernized or repaired?

Yes. Significant modernization or repairs typically require a re-inspection to verify compliance and update your certificate of operation.

What is involved in the five-year full-load test for traction elevators?

A full-load test applies the elevator’s rated load to verify the performance of safety components, as required by the ASME A17.1 Safety Code.

How much does a QEI elevator inspection cost?

Costs vary by location, number of units, and scope. Contact VDA for a quote today.

Who is responsible for issuing a current certificate of operation?

The Authority Having Jurisdiction (AHJ), typically a state or local elevator safety division, issues the certificate after all required inspections are passed.

How long should I keep elevator inspection reports and certificates?

Retain inspection reports and certificates for at least five years, or as required by your local authority.

What should I do if I receive an elevator violation or deficiency?

Review the report, contact your elevator service provider for repairs, schedule a re-inspection, and submit documentation to the AHJ to clear the violation. Need help managing this process? Use VDA’s CCM/Verify service to track corrections, schedule inspections, and ensure compliance without the hassle. [Learn more about CCM/Verify →]

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