Frequently Asked Questions

General Consulting Requirements

What is vertical transportation?

It refers to systems like elevators, escalators, and lifts that move people or goods between building levels.

What does an elevator consultant do?

An elevator consultant provides independent expertise to evaluate, maintain, and modernize vertical transportation systems. We work exclusively for building owners and managers. We do not sell equipment, so you get unbiased recommendations that protect your investment.

Why hire an independent elevator consultant?

Unlike service providers, consultants are vendor-neutral. Our role is to represent the owner’s interests, not sell equipment or repairs.

When should we engage an elevator consultant?

Common reasons include frequent breakdowns, rising maintenance costs, upcoming modernization projects, code issues, or new property acquisitions.

How many elevators are required in a building?

Depends on building height, occupancy, and local codes.

What is vertical transportation consulting, and how is it different from elevator maintenance or repair?

Vertical transportation consulting provides independent expertise on elevators, escalators, and lifts. Unlike maintenance contractors, consultants evaluate equipment, plan modernization, and manage bids without selling parts or service. The goal is unbiased recommendations that improve safety, compliance, and lifecycle performance.

What does an equipment evaluation include?

A typical evaluation covers ride quality, safety devices, code compliance, and maintenance history. You’ll receive a detailed report with findings, risk assessment, and budget recommendations for repairs or modernization.

General Inspection Requirements

Are all elevators and escalators required to be inspected?

Yes. In most U.S. jurisdictions, all elevators, escalators, moving walks, wheelchair lifts, and dumbwaiters must be inspected by a QEI-certified inspector to maintain a valid certificate of operation and ensure passenger safety.

Do I need a certified elevator inspector to test my elevator equipment?

Yes. Most states require periodic inspections by a Qualified Elevator Inspector (QEI) with ASME QEI-1 certification to comply with safety codes and regulations.

What is a QEI-Certified Elevator Inspection?

A QEI-Certified Elevator Inspection is performed by an inspector certified under the ASME QEI-1 Standard, ensuring your equipment meets all safety and regulatory requirements.

Are residential elevators, dumbwaiters, or wheelchair lifts subject to the same inspection rules?

Yes. Most jurisdictions require inspections for all types of vertical transportation equipment, including residential units and accessibility lifts.

How often do elevators and escalators need to be inspected in my state?

Inspection frequency varies by state, but annual inspections are most common. VDA can help you determine your local requirements.

How can I verify that my elevator inspector is providing a certified inspection?

Ask for proof of the inspector’s current ASME QEI-1 certification and confirm their credentials with your local authority if needed.

Are all VDA inspectors certified?

Yes. All VDA inspectors are QEI-certified and meet the highest industry standards for elevator and escalator inspections.

Can elevator inspections be performed remotely or using digital tools?

Physical inspections are required for compliance, but VDA offers digital reporting, remote monitoring, and virtual pre-inspection consultations to streamline the process.

How do I schedule an elevator inspection?

Contact VDA or your local elevator service provider to arrange an inspection at a convenient time.

When is an emergency elevator inspection required?

Emergency inspections are needed after incidents, accidents, or major repairs. VDA can dispatch certified inspectors quickly to restore compliance.

Do I need a new inspection after my elevator is modernized or repaired?

Yes. Significant modernization or repairs typically require a re-inspection to verify compliance and update your certificate of operation.

What is involved in the five-year full-load test for traction elevators?

A full-load test applies the elevator’s rated load to verify the performance of safety components, as required by the ASME A17.1 Safety Code.

Do all elevator inspections require witnessed tests?

No. Some AHJs allow reviewing logs instead of witnessing tests.

Who is responsible for issuing a current certificate of operation?

The Authority Having Jurisdiction (AHJ), typically a state or local elevator safety division, issues the certificate after all required inspections are passed.

How long should I keep elevator inspection reports and certificates?

Retain inspection reports and certificates for at least five years, or as required by your local authority.

What should I do if I receive an elevator violation or deficiency?

Review the report, contact your elevator service provider for repairs, schedule a re-inspection, and submit documentation to the AHJ to clear the violation. Need help managing this process? Use VDA’s CCM/Verify service to track corrections, schedule inspections, and ensure compliance without the hassle. [Learn more about CCM/Verify →]

Are residential elevators, dumbwaiters, or wheelchair lifts subject to the same inspection rules?

ASME codes include specific requirements: A17.1 Section 5.3 for residential elevators and A18.1 for accessibility lifts. AHJ rules vary, but underlying ASME requirements apply everywhere.

How can I verify that an inspector is certified?

Ask for: a current QEI‑1 certification, any AHJ‑required licenses, and verification through AHJ database (if applicable).

Are all VDA inspectors certified

Yes. All VDA inspectors hold QEI certification and/or any additional AHJ‑required licensing. They also complete ongoing Continuing Education to ensure they are up to date on all licensing requirements.

How do I schedule an inspection?

Contact VDA or your elevator service provider.

When is an emergency inspection required?

After incidents, accidents, or major repairs. VDA can quickly assist in such scenarios.

Do I need a new inspection after modernization or repair?

Yes. Significant modernization or repairs typically require an inspection to verify compliance. It varies per AHJ who is responsible for performing this type of inspection after modernization or repair. Be sure to discuss this with the service provider performing the work, local AHJ, or VDA can also assist sharing this information.

What is involved in the five‑year full‑load test?

A full load test applies the elevator’s rated load to confirm that key safety components perform properly, as required by the ASME A17.1 Safety Code. Some equipment types—such as roped hydraulic elevators—may also require full load testing depending on local AHJ rules. Check with your Authority Having Jurisdiction (AHJ) for specific requirements. VDA can help you determine what applies to your equipment.

How much does a QEI inspection cost?

Costs vary by location, number of units, and scope. VDA offers customized quotes and bundled service plans to fit your needs.

Who issues certificates of operation?

The Authority Having Jurisdiction (AHJ), typically a state or local elevator safety division, issues the certificate after all required inspections are passed.

How long should I keep inspection reports?

Retain inspection reports and certificates for at least seven years, or as required by your local authority.

What should I do if I receive an elevator violation or deficiency?

Review the report, contact the correct vendor to make repairs as it could be your elevator service provider, phone provider, electrician, or even a building engineer/handyman depending on what was found. After repair, the AHJ determines the next steps necessary to earn compliancy. VDA can help you determine your local requirements.

What are the most common reasons elevators fail inspection?

– Inoperable emergency communication
– Emergency lights/alarms not functioning
– Overdue fire extinguisher service
– Missing signage
– Overdue tests
– Machine room violations
– Dirty pits

I am unable to comply with or correct the violations cited by the Annual Elevator Inspection. What do I do now?

In certain AHJ’s, the building owner may request a variance if you can demonstrate hardship and propose an alternative compliance method. VDA can assist with the process.

How can I prepare for an elevator inspection?

Check emergency phones, lighting, signage, machine room conditions, and maintenance logs.

How does regular inspection affect my liability and insurance coverage?

Routine inspections reduce liability and may lower insurance premiums by demonstrating proactive safety management.

What is a variance request for hardship cases?

A variance allows flexibility from certain code requirements if you demonstrate hardship and propose an alternative compliance method.

Can elevator inspections support LEED or sustainability?

Yes. Modernization and inspection practices help support sustainability goals.

What is the difference between maintenance and inspection?

Maintenance is performed by your elevator company; inspections are performed independently by licensed or QEI‑certified inspectors.

Is my emergency phone required to use copper lines?

No. Digital, cellular, and VoIP options are accepted if they meet ASME A17.1. Owners should confirm cellular reliability in enclosed hoistways.

Are LU/LA elevators inspected differently?

Yes. These follow ASME A17.1 Section 5.2.

Do A18.1 lifts require the same inspections?

They follow ASME A18.1. Frequency varies by AHJ.

What happens if I fail to have inspections completed?

Possible fines, certificate revocation, forced shutdowns, and insurance issues.

What documentation should I have ready?

Maintenance records, emergency phone info, fire recall documentation, access procedures, previous reports, variances.

Can remote monitoring replace inspections?

No. It assists maintenance but does not replace code‑required inspections.

Do elevator inspectors need access to locked areas?

Yes. Safe, legal, unobstructed access is required.

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